Contact R&A Pro-Tax Software Solutions
This is the front door for prospective tax offices, enrollment questions, software and CRM inquiries, partnership requests, and general questions. If you are already an enrolled office with an open operational issue, use Support so your case reaches your Office Success™ team.
Las Vegas, Nevada (Pacific Time)
Serving tax offices nationwide
Response commitment for your selected topic
Choose how you'd like to reach us
Call R&A
Speak with an enrollment or platform specialist during published business hours. Mon–Fri · 9:00 AM – 7:00 PM PT.
Text / SMS R&A
Send a text to our registered SMS line. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Email R&A
Written inquiries, documentation questions, and anything you'd like in writing.
Request Enrollment Information
Packages, capabilities, onboarding timeline, and what your office receives after enrollment.
Existing Customer Support
Already enrolled? Support handles authenticated tickets and Service Center cases for live offices.
My Portal
Sign in to your office workspace for onboarding status, Academy, deliverables, and secure documents.
Ask Zyiion™
Instant answers about the platform, Academy, onboarding, and enrollment — available on every page.
Send us a message
Required fields are marked with an asterisk. You'll receive a reference number immediately.
Contact FAQ
What's the difference between Contact and Support?
Contact is for prospects, enrollment questions, partnerships, and general inquiries. Support is for enrolled offices with authenticated tickets and Service Center cases.
How fast will I hear back?
Response commitments are set by business settings — currently within 1 business hour during published business hours for enrollment and within 1 business day for most other topics.
Will I get a text message?
Only if you check the optional SMS consent box and provide a mobile number. Consent is never required to submit the form, and opted-out numbers are never texted.
Can I send documents here?
No. Never send Social Security numbers, taxpayer documents, banking information, passwords, or EFIN documents through this public form.
Where is R&A located?
Headquartered in Las Vegas, Nevada and serving independent tax offices nationwide. All published hours are Pacific Time.
What are your business hours?
Monday–Friday · 9:00 AM – 7:00 PM · Las Vegas, Nevada (Pacific Time)
Not sure where to begin? Ask Zyiion™.
Ask Zyiion™ helps tax professionals understand R&A Pro-Tax software access, onboarding, training, CRM options, bank enrollment, support, and available business services. Get clear guidance based on what you are trying to build.