Legal & Compliance Center
communications

SMS Communications Policy

Consent, message types, frequency, opt-out, and carrier disclosures.

Effective May 25, 2026.

Consent

By providing your mobile number and opting in, you expressly consent to receive recurring automated SMS messages from R&A Pro-Tax Software Solutions. Consent is NOT a condition of purchase of any goods or services.

Message Types

Transactional: account verification, password reset, two-factor authentication.

Operational: onboarding milestones, document requests, appointment reminders, compliance alerts, support responses.

Account: billing, payment confirmations, subscription notices, credential releases.

Frequency

Message frequency varies based on your activity and account events. Typical: 2–10 messages/month.

Opt-Out / Help

Reply STOP to any message to opt out. Reply HELP for assistance. You may also email support@rossandassociates-protax.com or call 725.201.7440.

After opting out you will receive one confirmation message and no further messages, except those required for active account security.

Carrier Disclaimer

Message and data rates may apply. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, US Cellular, and most major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

We do not sell or share mobile numbers or SMS opt-in data with third parties for marketing.

Questions? Contact compliance@rossandassociates-protax.com · 725.201.7440 · Secure Fax 725.777.4487.

Contact
  • compliance@rossandassociates-protax.com
  • 725.201.7440
  • Secure Fax 725.777.4487