Accessibility

Accessibility Statement.

R&A Pro-Tax Software Solutions is committed to making our platform, training and business communications usable by every tax professional we serve, including those who rely on assistive technology.

Our commitment
Standard we build to

New and rebuilt surfaces are designed against the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Accessibility is treated as a build requirement, not a post-launch cleanup task.

Keyboard and focus

Navigation, forms, dialogs and portal workflows are reachable by keyboard, with a visible focus indicator on every interactive element.

Contrast and typography

Text and interface colours are drawn from a single design token system with contrast targets applied consistently across light and dark surfaces.

Structure and assistive technology

Pages use semantic headings, landmark regions, labelled form controls, descriptive link text, and alternative text on meaningful images.

Motion and reading comfort

Motion is limited and decorative. Layouts reflow to small screens and to increased browser text size without loss of content or function.

Documents and training media

Training recordings are published with captions and written summaries. Agreements and disclosures are provided in accessible PDF renditions.

Known limitations
  • Some archived training recordings carry auto-generated captions that are reviewed before publication; corrections are applied through our media remediation queue.
  • Certain third-party platforms reached from our portal are governed by their own accessibility statements and are outside our direct control.
  • Historical documents supplied by an office may not meet current accessibility standards; we will provide an accessible rendition on request.

We review these limitations on an ongoing basis and prioritise remediation of anything that blocks access to an account, an agreement, or required training.

Request assistance or report a barrier

If any part of this platform prevents you from completing a task, tell us what you were trying to do and the page you were on. We will respond within 1 business day and will provide the information or an alternative format while the underlying issue is corrected.

Monday–Friday · 9:00 AM – 7:00 PM · Las Vegas, Nevada (Pacific Time)

Contact the Office Success team

This statement applies to https://rossandassociates-protax.com and the portals operated under it by R&A Business Software Solutions LLC, doing business as R&A Pro-Tax Software Solutions. It is reviewed as surfaces change.

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Mon–Fri · 9:00 AM – 7:00 PM PT · Las Vegas, Nevada · Serving offices nationwide.